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Seminar Programme



Panel Discussion: Why CPaaS matters in Asia-Pacific?

05 Dec 2024
ITW Asia Stage
ITW Asia
The future of work is digital and CPaaS is an effective tool to improve operational efficiencies and customer service, catering to many languages and communication preferences. In a culture of digital transformation, start-ups, disruptors and lean operations, flexible business communications are a must. The conversation will cover how to integrate APIs into existing systems for seamless customer experience, building a partner ecosystem and the new business opportunity for telcos.
JK Lim, Head of Operator Partnership Region - INFOBIP
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