Panel Discussion: Why CPaaS matters in Asia-Pacific?

The future of work is digital and CPaaS is an effective tool to improve operational efficiencies and customer service, catering to many languages and communication preferences. In a culture of digital transformation, start-ups, disruptors and lean operations, flexible business communications are a must. The conversation will cover how to integrate APIs into existing systems for seamless customer experience, building a partner ecosystem and the new business opportunity for telcos.