Max leads global expansion and operational strategy for Cloud Communications at Alibaba Cloud, empowering enterprises across the globe with next-gen voice, messaging, and CPaaS solutions. With over 22 years of experience in cloud communications and international tech operations — including deep expertise scaling platforms across Asia Pacific, Middle East, and emerging markets — he brings a unique perspective on cross-border digital transformation, regulatory navigation, and customer-centric innovation. Max is a frequent speaker on the future of communications APIs, global go-to-market strategies, and building resilient, scalable cloud infrastructure in diverse markets.