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ITW Asia Logo

2-3 December, 2026
Shangri-La, Singapore

Frequently Asked Questions

Frequently Asked Questions

Looking for help? Our FAQ page is here to provide you with quick answers to the most common questions. If you need further assistance, don't hesitate to contact us - we're happy to help!

 

 

 

General

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Where and when is ITW Asia held?

ITW & Datacloud Asia will be held at the Shangri-La in Singapore between 1-3 December 2026. 

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How can I let my network know that I am attending ITW Asia? 

To share a customised banner on your LinkedIn please click here.

Please do not forget to tag us at @International Telecoms Week (ITW) on LinkedIn and @ITW_Telecoms on Twitter. You can use the event hashtag #ITWAsia & #KeepingTheWorldConnected, so that we are notified and can re-share. If there is anything else needed please contact us on itwteam@capacitymedia.com

Registration & Passes 

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How can I register for ITW Asia?

A pass to ITW Asia includes:

  • Full access access to ITW Asia featuring Datacloud Asia and Datacloud Asia
  • Unlimited networking opportunities including access to the full attendee list via the techoraco Events App
  • Curated content

You can register directly through our website here or through an invoice by talking to our Customer Services team at itwteam@capacitymedia.com. Please note, that we do not issue invoices for single-pass purchases.

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Can I get an invoice for my pass? 

Invoices can only be requested up to two weeks before the event. After that, all passes must be paid online to ensure entry. 

Please note, that we do not issue invoices for single-pass purchases.

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Can I substitute an attendee?

You can substitute an attendee up until 24 November. To substitute an attendee, please email itwteam@capacitymedia.com.

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Do you provide VISA letters?

We can supply booked attendees with Visa letters. However, please do note we can only supply these once you have purchased a pass for the event. 

For Visa letters, please email itwteam@capacitymedia.com and quote your confirmation number. 

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Are student passes available? 

Student passes may be available. Contact the event team for eligibility at itwteam@capacitymedia.com

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Press & Media Partners

How can I attend as Press? Be the first to cover the latest telecoms trends, and exclusive brand announcements live. We offer free press passes to qualified professional journalists, editorial staff, and media providing coverage for the connectivity industry. 

How can I become a Media Partner? Become an ITW media partner and amplify your publication or Association to our extensive global network through a range of pre-event and on-site branding opportunities.

For more information get in touch with our Marketing team on marketing@capacitymedia.com

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Where do I collect my badge? 

You can collect your badge at the Badge Collection & Registration Desk located on Lobby Level. Make sure to arrive early to avoid queues and get settled before the event begins! 

WiFi & TECH

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Is Wi-Fi available at the venue? 

Yes, complimentary Wi-Fi is available:

Wifi network name: Shangri-La

No password is required

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Networking App Access

The techoraco events app will be available to all attendees closer to the event. You need to have a registered pass in order to access. 

If you are having any issues with access to the event platform, please contact itwteam@capacitymedia.com

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Who do I contact for techoraco app support during the event?

Visit the New Registrations & Enquiries desk on Lobby Level.

Accessibility & Inclusion

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Is the venue wheelchair accessible?

Yes, all public areas are accessible. 

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Will food and drinks be provided?

Yes, complimentary refreshments and lunch are provided within the event spaces. 

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Are there vegetarian, vegan, or gluten-free options?

Yes. We have options available, please submit any specific dietary requests to itwteam@capacitymedia.com

Exhibition & Meetings

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I am interested in booking a meeting space at ITW Asia, who do I contact?

If you are interested in booking a meeting space at the event, please get in touch with Georgia Hood on Georgia.Hood@capacityglobal.com. 

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Can I get a floor plan of the exhibition area? 

Yes, this will be available in the techoraco events app when it is launched.

FEATURED EVENTS

FEATURED EVENTS

ITW Asia is the A-Z of digital infrastructure and deal-making. Now also featuring Datacloud Asia and infraXchange Asia under one roof.
Datacloud Asia
TowerXchange Asia
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